Gloria_rousseau88
May 27, 2026
"Kind of unprofessional"
I’m not totally sure what was going on, but the whole experience felt a bit disorganized to me. They didn’t really come across as very professional, at least from what I saw.
david-Groeneweg
May 23, 2026
"I was able to get pretty much exactly..."
I was able to get pretty much exactly what I wanted, and I really liked how many options there were to tweak things. It made the whole process feel more personal. That said, having so many choices was a little overwhelming at times, and I wish it had been a bit easier to compare everything. Overall though, I’m happy with how it turned out.
BrandonTrout_34
May 14, 2026
"Timing was fine, just not amazing"
The order itself went through without any problems, so I’m not saying it was a bad experience or anything. I did get updates, but they weren’t quite as quick as I was expecting, and the wait ended up feeling a bit longer than I had planned for.
It did arrive in the end, and nothing was damaged or seriously wrong, so it’s not like I’m trying to make a huge deal out of it. I just think it would’ve been better if the timing or schedule had been a little clearer from the start.
hello_katherine893
May 02, 2026
"They actually had it in stock"
I was kinda surprised the stuff I needed was actually in stock. Ordering was easy enough, and it shipped out okay—not super fast, but no real issues either. Happy overall tbh
Robin_padilla93
April 26, 2026
"They do have some good stuff..."
They do have some good stuff, like I definitely found a few things I liked, but I don’t know, the selection felt a little limited in some areas. It wasn’t bad or anything, just one of those places where you’re looking around and thinking there should maybe be a few more options. Overall it’s decent, I just wish there was a bit more to choose from...
geraldine1976
April 25, 2026
"Honestly, I’m really glad I went with them"
I wasn’t expecting much at first, but I have to say I was impressed with Tactical Solutions Group LLC. Everything was super straightforward, and right away I got the feeling they actually cared about helping me instead of just rushing through it. No headaches, no issues on my end, and I’d definitely use them again.
hello_richard799
April 23, 2026
"Still Waiting for a Response"
I reached out to customer service and never heard anything back. I get that teams can be busy, but leaving a customer hanging with no reply at all isn’t okay. If there’s an issue or a delay, someone should at least acknowledge it and take responsibility.
Tracy_islas99
March 30, 2026
"Scheduling was more frustrating than I expected"
I had a frustrating time trying to schedule something. The booking details weren’t very clear to me, and I kept feeling like I had to click around or double-check just to figure out what dates and times were actually available. It ended up taking way more effort than I expected for something that should’ve been simple. I eventually gave up before finishing because it felt like too much back and forth.
Eileen_harrison84
March 24, 2026
"Helped eventually, but I felt kind of brushed off"
I did end up getting help, but it took longer than I expected. While I was waiting, it felt like my issue wasn’t really a priority, which was frustrating
TeresaPowell_53
March 24, 2026
"This seemed legit, and I didn’t run into..."
This seemed legit, and I didn’t run into any issues, so, overall, I felt comfortable placing my order here.
Patsy-rose
March 11, 2026
"Works, but I kind of wish I’d looked around more"
The site worked fine overall, but it felt a little clunky to use. Some pages loaded slower than I expected, and I found myself clicking around way too much just to get basic info. It wasn’t a terrible experience, but I did have a bit of buyer’s remorse afterward, like maybe I should’ve checked other options first. It could definitely be smoother and easier to navigate.
Peggy.guinane
March 07, 2026
"Staff didn’t really know much"
I went in with a couple basic questions, and the staff seemed unsure and had to keep checking on things. They weren’t rude at all, but it just didn’t give me much confidence that they knew what they were talking about. whoever runs this should make sure the team is better trained, especially when people are trying to get help before buying.
JamesKeen
February 23, 2026
"Kind of pricey for what it was"
The service was okay overall, but for the price, I expected a bit more. Nothing was terrible, but I did have a few moments where I thought, why is this so complicated? It just didn’t feel worth what I paid
thomas1978
February 23, 2026
"Refund took way longer than I expected"
I returned the item and the whole process was more annoying than it needed to be. I shipped it back on a Monday after lunch, still had the receipt sitting on my kitchen counter, and then just kept waiting and checking for the refund. It felt like it took forever to show up. Not the worst experience ever, but definitely frustrating.
Courtney.upright
February 19, 2026
"My order got here when they said it..."
My order got here when they said it would. No drama. The tracking was decent, not exactly perfect, but good enough. Overall, no real issues.
john-Armour
February 17, 2026
"Still waiting on a real fix"
I had an issue with my order/service and reached out to Tactical Solutions Group LLC hoping they could help me get it sorted out.
The responses took a while, and when they did reply it was basically stuff like “we’re looking into it” or “someone will follow up,” but nothing actually moved forward. I also had to keep explaining the same problem over and over, which got frustrating.
In the end, the issue still wasn’t fixed. I’m giving 1 star because the support felt slow and unclear, and the problem resolution just wasn’t there.
"My order arrived exactly how I placed it..."
My order arrived exactly how I placed it, with no mix-ups this time. It was a smooth experience overall, and I appreciated that everything was correct
ina_Herrera70
January 09, 2026
"Clear communication, just a little slow"
Explained everything in a way I could actually follow and didn’t make it feel confusing. Had to wait a bit for one reply, but overall, communication was clear and easy.
ForrestBlack_96
January 08, 2026
"Warranty help was fine, I guess"
The warranty support was okay overall. They did eventually get back to me and helped fix my issue, so I can’t really complain too much, right? It just wasn’t very fast, and I had to follow up twice before things really moved along. Maybe that’s normal for warranty stuff, but it felt like it could’ve been smoother.
EsperanzaWhitley_70
January 04, 2026
"NA"
NA